How to Navigate the Chat Interface and Manage Conversations
The chat interface is where you will interact with your users.
Here’s a quick overview:
- Contact List: On the left side of the screen, you will see a list of all your contacts who have interacted with your chatbot.
- Chat Area: When you select a contact, the conversation history will be displayed in the main chat area.
- Message Input: At the bottom of the chat area, you can type and send messages to the user manually.
- Contact Info: On the right side, you can see detailed information about the selected contact.