How to Add and Manage Agents on Your Team
You can add your team members as agents to help you manage conversations.
Here’s how:
- Go to Agents: In the side navigation menu, click on Agents.
- Add a New Agent: Click on the "Add new agent" button.
- Fill in the Details: Enter the agent's name, email, and assign them a role (e.g., staff or owner).
- Manage Agents: From the agents list, you can edit an agent's details or remove them from your team.