How to Customize a Flow Template for Your Needs
Once you have imported a template, you will likely want to customize it to fit your specific needs.
Here’s how:
- Open the Flow Editor: From the Flows page, click on the name of the flow you want to customize to open it in the editor.
- Edit the Nodes: Click on any node to edit its content. You can change the text in a "Send Message" node, update the keywords in a "Keyword Trigger," or modify the conditions in a "Branch" node.
- Add or Remove Nodes: You can add new nodes from the side panel or delete existing ones by right-clicking on them and selecting "Delete".
- Reconnect Nodes: If you add or remove nodes, you may need to update the connections to ensure the conversation flows correctly.
- Save Your Changes: Once you are happy with your customizations, be sure to click the "Save" button.