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Zimflow Capabilities

Everything You Need to Automate & Grow

From intelligent AI chatbots on WhatsApp to multi-channel marketing campaigns, Zimflow provides the tools to elevate your customer engagement and streamline operations.

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Core Capabilities

Powerful Features Built for Growth

Explore the tools designed to automate your communication and supercharge your marketing efforts.

AI-Powered 🤖 WhatsApp Chatbot Solutions

Harness the power of artificial intelligence directly within WhatsApp. Automate conversations, answer queries instantly 24/7, understand user intent, and provide personalized experiences.

  • Natural Language Understanding
  • 24/7 Availability
  • Intent Recognition
  • Personalized Responses

Real-Time Contact Chat

Engage in seamless, real-time conversations with your customers and leads directly through the Zimflow dashboard via WhatsApp. Build stronger relationships and provide immediate human support.

  • Live Agent Chat Interface
  • Conversation History
  • Internal Notes
  • Quick Replies

Intuitive No-Code Flow Builder

Visually design sophisticated chatbot interactions and automation sequences using our drag-and-drop flow builder. No coding required to create powerful, customized workflows.

  • Drag & Drop Interface
  • Conditional Logic
  • Variable Support
  • Template Library

SMS & Email Marketing Automation

Go beyond WhatsApp. Reach customers via SMS and email with targeted campaigns, promotions, and updates. Manage all your channels from one central platform.

  • Multi-channel Campaigns
  • Contact Segmentation
  • Performance Analytics
  • Scheduling

Unified Campaign Management

Effortlessly create, schedule, segment, and track your marketing campaigns across WhatsApp, SMS, and email. Optimize your outreach with detailed analytics for maximum ROI.

  • Cross-channel Tracking
  • A/B Testing (Conceptual)
  • Audience Builder
  • Reporting Dashboard

Seamless E-commerce Integrations

Connect Zimflow directly with WooCommerce and Shopify. Automate order updates, recover abandoned carts, answer product questions, and provide support � all within WhatsApp.

  • Shopify Integration
  • WooCommerce Integration
  • Order Status Updates
  • Abandoned Cart Recovery

Flowise & Voiceflow Integration

Extend your AI capabilities by integrating with powerful external platforms like Flowise and Voiceflow. Build even more complex and intelligent conversational experiences.

  • External AI Brains
  • Advanced NLU/NLG
  • Custom AI Models
  • API Connectivity

Agent to Human Handover

Seamlessly transition conversations from AI agents to human support staff when complex issues arise or a personal touch is required, ensuring optimal customer satisfaction.

  • Manual Trigger by Agent
  • Automated Handover Rules
  • Contextual Transfer
  • Agent Availability Check

Connect to 1,000+ apps.

We have built integrations to work seamlessly with Zapier.com or Make.com. This means that you can connect our app with thousands of other popular third-party services 🙌

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