Understanding the Zimflow Credit System
Zimflow uses a credit system to manage the usage of advanced AI-powered features. This ensures fair usage and allows you to pay only for what you use. This guide explains how credits work, how they are consumed, and how you can manage them.
What are Credits Used For?
Credits are consumed when you use specific AI functionalities within the platform, including but not limited to:
- OpenAI Nodes: Each time a chatbot flow triggers an OpenAI node to generate a response, a certain number of credits are used. The cost depends on the complexity of the query and the model used.
- AI Translator: When the AI translator is used to translate messages between your chatbot and a user, credits are consumed based on the number of characters translated.
- AI-Powered Templates: Using certain advanced AI templates may consume credits upon execution.
How to Check Your Credit Balance
You can easily monitor your credit balance from your main dashboard. The credit widget displays:
- Your current credit balance.
- The total credits used in the current billing cycle (this month).
This allows you to keep track of your consumption and plan accordingly.
How to Purchase More Credits
If you are running low on credits, you can purchase more at any time. Follow these steps:
- Navigate to the Billing or Credits section in your account dashboard.
- Select the credit package you wish to purchase. We offer various packages to suit different needs.
- Complete the payment process using one of our supported payment methods.
- Your new credits will be added to your account balance immediately after the payment is confirmed.